Customer Service Manager

-Time and responsibilities management of the staff
-Sales reports-generation and submission
-Control employees discipline in accordance with corporate standards and regulations
-Creation and implementation of the staff regulations such as job description, customer service regulations and etc
-Partners relationship
-Customer relationship management
-Teaching and staff examination
-Personal education in accordance with airline's trainings.

-Banks relationship
-Cash transactions
-Invoicing and invoices
-Cashless payments
-Collection.

-Front line customer service
-Cash transactions
-Invoicing and invoices
-Cashless payments
-Collection
-Sales reports
-Back office.

-Front line customer service
-Sales
-Cash transactions
-Cashless payments
-Collection
-Sales reports.